We kindly ask for your understanding that, unfortunately, we are unable to guarantee a specific room number or floor. The same applies to specific table reservations in our dining room.

To confirm your booking, we kindly ask you to send us a deposit.

Once you have received your reservation confirmation, we will send you all the necessary payment details. You can conveniently pay the deposit by bank transfer or credit card.

Your reservation will be considered confirmed and guaranteed as soon as we have received your deposit.

To settle your hotel bill, we accept the following payment methods: cash, debit cards (EC cards), Visa and MasterCard.
Please note that we do not accept American Express or Diners Club.
Thank you for your understanding.

Tourist Tax
We are required to charge a tourist tax of €3.60 per person per night for all guests aged 14 and over.
The tourist tax is not included in the accommodation price.

Free cancellation is possible up to 30 days before arrival. In this case, the full deposit will be credited towards a future stay within one year, provided that the number of guests and the length of stay remain the same.

For cancellations made within 30 days of arrival, the following cancellation fees apply:

• From 30 to 7 days before arrival: 70% of the total booking value.
• Within 7 days before arrival: 100% of the total booking value.

All cancellations must be made in writing and received by us within the cancellation periods stated above.

In the event of a no-show without prior cancellation, 100% of the agreed total booking price will be charged. This includes accommodation, meals and any other services booked.

If only individual beds are cancelled or remain unused, cancellation fees will apply exclusively to those beds.

In the event of an early departure, guests will be charged for services already used, as well as 100% of the agreed price for the remaining unused nights and any additional services booked.

Unused meals and services are non-refundable.

To help you plan your holiday with peace of mind, we recommend taking out travel cancellation insurance. This provides financial protection if you need to cancel your trip at short notice or cut your stay short due to illness or other unforeseen circumstances, subject to the terms and conditions of the insurance policy.

You can conveniently arrange your travel insurance directly through our hotel when making your booking.

We will be happy to inform you about the available options and assist you in choosing the insurance that best suits your needs.

• Your room will be available from 3:00 PM on the day of arrival.
• On the day of departure, we kindly ask you to vacate your room by 10:00 AM.
• Late Check-In: If you wish to check in after 11:00 PM on the day of arrival, this is possible upon request for an additional fee of €90.00 per room.
   

You are welcome to park your car at our hotel free of charge from the morning of your arrival day and use our facilities to prepare for your day of holiday activities.

If you wish, you can also enjoy breakfast at our generous breakfast buffet on the day of your arrival. Breakfast can be added upon request for an additional charge of €20.00 per person.

Our breakfast buffet is available from 7:30 AM to 10:00 AM.

Dinner is served from 7:00 PM to 8:15 PM. If you expect to arrive after 7:00 PM, we kindly ask you to inform us in advance.

Vegetarians, food allergies and coeliac disease: We will be happy to prepare special dishes to suit your dietary requirements. Please inform us of any allergies, intolerances or special dietary needs when making your reservation, so that we can accommodate your requirements from the very first evening.

• Weekly stays: For stays of one week, we kindly ask you to arrange your arrival and departure on a Saturday or Sunday whenever possible.
• Short stays: For short stays, an additional charge of €10.00 to €30.00 per person per day applies.

Our hotel has chosen to be a pet-free property to ensure a peaceful, pleasant, and relaxing environment for all our guests.

We kindly ask for your understanding that animals of any kind are not permitted anywhere on the hotel premises.

Thank you for your understanding and cooperation.

Our hotel is a non-smoking property. Smoking is therefore not permitted in any of the guest rooms or indoor public areas of the hotel.

We kindly ask you to respect this policy out of consideration for other guests.

In the event of a violation, we reserve the right to charge any additional costs incurred for the necessary cleaning and removal of smoke odours.

Thank you for your understanding.

Everything at a Glance

Our digital information portal provides you with all the important information about your stay, clearly organised and accessible at any time.

Whether you're looking for opening hours, information about our hotel services, the daily menu, or activities and excursion tips in the surrounding area, you'll find everything you need for a relaxing and enjoyable holiday.

This way, you'll always be well informed and can plan your holiday exactly as you wish.

Go to the Information Portal